Frequently Asked Questions: Campus ID Cards
Find the answer to some of our most frequently asked questions related to campus ID cards.
How do I obtain a campus ID?
You may request an ID by using the GET app. Must have an established NET ID and password. Students must be registered for classes.
I have submitted my photo, now what?
Once approved, ID cards will be printed by IT services and mailed to your home address. Students, please follow the delivery/pickup schedule here.
Why haven’t I received my ID in the mail yet?
Please submit a ticket here: Brockport ID Cards or call the IT Service Desk at (585) 395-5151, Option 1
I have lost my campus ID. How can I obtain a replacement?
Deactivate your card using the GET app immediately. Students and employees must visit the Conrad Welcome Center 7:45 am - 4 pm (Monday-Friday) to obtain a temporary ID card. The temporary card will expire in 4 days and must be returned to Conrad Welcome Center or a $25 fine will be imposed. To replace a lost card, visit the Conrad Welcome Center (Parking & Transportation Services).
How much will it cost to replace a lost campus ID?
The replacement fee for students is $25.
I am having a problem using the app. Who can I contact?
Please submit a ticket here: Brockport ID Cards or call the IT Service Desk at )585) 395-5151, Option 1