Transfer Students, Here’s How to Receive BrightSpace Notifications 📳
Did you recently attend or transfer to Brockport from another SUNY school? If that’s the case, your notification settings may still be configured for your previous school email account, and it’s time to update them accordingly.
If you are a transfer student from another SUNY school, and you are not receiving BrightSpace notifications in your Brockport email account, here’s how to fix this:
- Send an email to SUNYOnlineHelp@suny.edu from your SUNY Brockport email account
- The Subject should read: “Convert my Brightspace account to Brockport”
- The text of the email should read: “Please transfer my Brightspace account from *PREVIOUS CAMPUS NAME* (*PREVIOUS CAMPUS EMAL ACCOUNT*) to Brockport (*USER NETIDemail@example.com).”
As students, you have been and will continue to receive all communications in your Brightspace mail. When logging into Brightspace, users will notice an orange dot over the envelope at the top of their Brightspace window, this identifies that new messages have arrived. Click the envelope to open Brightspace mail.
Messages received in your Brockport Outlook email from Brightspace are a notification only that there is a message in the Brightspace system, and you must log into Brightspace to reply.