Brockport Today

For Faculty: Brightspace Support and Office Hours

Faculty using Brightspace can get assistance online and by phone. This article lists all the options.

Brockport Instructional Designer Support

• Mondays 10:00 - 11:00 AM: Zoom Meeting - Monday
• Thursdays 1:30 - 2:30 PM: Zoom Meeting - Thursday

• Schedule an appointment with an Instructional Designer
• Email your questions to: CourseDesign@Brockport.edu

Brockport Services Desk & Knowledge Base

• Can also call the IT Service Desk/Brightspace phone support at 585-395-5151 option #6

SUNY Online Support Services Help Desk (or call 1-844-673-6786)

• Monday – Friday 7:00 am–midnight (EST)
• Saturdays 10:00 am–8:00 pm (EST)
• Sundays 10:00 am–9:00 pm (EST)
• Knowledge Base articles and other self-service options are available 24/7

Brightspace Community of experts

Back to Brockport Today