Why is my Voicemail Box Full?

A side-effect of Office 365’s much larger email mailboxes is voicemail emails aren’t being deleted. This causes voicemail quotas to fill up and block anyone from leaving a message.

Voicemail boxes may be full because the voicemail emails are not being completely deleted.

When this happens, people may try to leave a message for you and receive an email from NetNanny@brockport.edu saying your mailbox is full.

If people are reporting they can’t leave you a voicemail message you may need to delete your voicemails. Then delete them from your deleted items.

Please follow the link for instructions on how to completely delete the voicemail emails to clear out your voicemail.

If you have any questions please contact the Service Desk at (585) 395-5151 Option 1. 

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IT Service Desk: (585) 395-5151 Option 1.

Posted: August 19, 2021